My blog has moved! Redirecting...

You should be automatically redirected. If not, visit and update your bookmarks.

Friday, September 17, 2010

"Can You Shadow Me?"

No, that's not a line from a James Bond movie, or what you might hear during a game of Dungeons and Dragons.

It's what I say to Edina tech support every time I call with a (for me) headscratcher . . . . like 5 minutes ago -- solved by Thu in about 30 seconds.

(If you're not familiar with the phenomenon, "shadowing" allows remote tech support to see what you see on your desktop.)

No comments: