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Sunday, November 21, 2010

Qwest (Lack of) Technical Support

"24/7?" Try, "10/5"

So, if you rely on a Qwest DSL line for your Internet access, and it goes down, guess where Qwest's technical support line directs you.

Yup . . . the Internet -- specifically, Qwest's Web site.

The recording proceeded to inform me that technical support's regular hours are Monday thru Friday, 8 a.m. to 6 p.m.

There you have it: in a 24/7 world, Qwest is very much 10/5 (10 hours a day, 5 days a week).

1 comment:

Talk To Qwest Team said...


We do have 24/7 tech support at Qwest the number is 18002477285 which is also on our website. If you need any help or have any questions you can email me Attn. Corey

Corey Tidwell
Talk To Qwest Team